At 1pr1, we believe Sports Betting and online casino should be entertainment — and entertainment only. That's why we provide real control tools, human support in Portuguese 24 hours a day, and clear information for anyone who needs help. Playing well starts with knowing your limits.
✅ A summary of our commitment
Concrete tools available in your account to keep gambling under control.
Set a daily, weekly, or monthly deposit cap directly in your 1pr1 account settings. Once activated, the limit takes effect immediately. Reducing it is instant; increasing it requires a 7-day cooling-off period — because the goal is to protect you, not slow you down.
Beyond the deposit limit, you can set a maximum amount you're willing to lose within a given period. Once your cumulative losses reach the configured cap, new bets are automatically blocked until the next cycle begins — no extra action required on your part.
Need to step away? Request a voluntary break of 24 hours, 7 days, 30 days, or set a custom period. During the break, your account will be locked — no login, no deposits, no bets. The break cannot be cancelled before it ends — that's part of what makes the tool work.
Self-exclusion is the most definitive tool: it permanently closes your access to 1pr1 for at least 6 months. The request takes effect immediately upon confirmation. Any available balance is processed and returned via Pix. After the minimum period, reactivation requires a review and confirmation that your situation has changed.
Access a detailed history of all your bets, Pix deposits, boleto or card payments, and withdrawals at any time. Reviewing your full statement gives you a realistic picture of how much you are spending — and it is the first step toward keeping gambling within your real budget.
Our Brazilian team is available 24 hours a day via live chat to help with any situation — including questions about how to activate a control tool, or simply when you need to talk about your own gambling. It's not a bot. There's a real person on the other side.
Recognizing these signs early is what makes the difference. There's no shame in identifying them.
Using money set aside for bills, rent, or food to make deposits via Pix or card on the platform is a clear sign that gambling has moved beyond entertainment.
Making repeated deposits to "chase losses" — known in English as chasing losses — is one of the most common patterns in problem gambling. The loss has already happened; betting more won't undo it.
Staying up late checking results, planning your next football or crash game bets, or feeling anxious about gambling are all signs that it is affecting more of your life than it should.
When gambling starts affecting relationships, causing arguments at home, or hurting your performance at work, it has clearly stopped being a leisure activity and become a source of real problems.
Feeling the need to hide deposits, lie about how much you've wagered, or downplay the time you spend on the platform usually means that, deep down, you already know something isn't right.
Using gambling as an outlet for anxiety, stress, or personal problems is very different from playing for fun. When gambling becomes self-medication, the risk increases significantly.
If you recognized any of the signs above, here are concrete next steps.
Log in to 1pr1, go to your account settings, and set a daily or weekly deposit limit that fits your real budget. No explanation required — it takes less than two minutes.
If you need a break, activate the voluntary pause directly in your settings or request it via live chat. The pause takes effect immediately — you will not be able to log in, deposit, or place bets during the chosen period.
1pr1's live chat is staffed by a Brazilian team around the clock. If you need to talk about your relationship with gambling or want help activating any of the control tools, just open the chat. No judgment — just a real person ready to listen.
For more serious situations, self-exclusion is the strongest option available. It blocks access for a minimum of 6 months and your available balance is returned via Pix. It's a decision only you can make — and 1pr1 will respect and carry it out without question.
For those who need support beyond the platform, there are mental health professionals in Brazil who specialize in compulsive behavior. The Centro de Atenção Psicossocial (CAPS) in your city offers free care through the SUS. Talking to a professional is not a weakness — it is the smart thing to do.
Direct contact for responsible gaming: To request a break, self-exclusion, or simply to talk about your relationship with gambling, contact us via the platform's live chat or by emailing contato@1pr1.net with the subject line "Responsible Gaming".
Answer these questions honestly. They are not a substitute for professional assessment, but they can help you reflect.
Step-by-step guide to activating each responsible gaming feature available on 1pr1.
Go to My Account → Responsible Gambling → Financial limits. Choose the type (deposit or loss), the period (daily, weekly, or monthly), and the maximum amount in BRL. Click Save. The limit takes effect immediately. Reductions apply instantly; increases require a 7-day waiting period for your safety.
Go to My Account → Responsible Gambling → Pause account. Select the desired period — 24 hours, 7 days, 30 days, or custom. Confirm with your password. Access is blocked immediately. The break cannot be cancelled before the period ends, so choose carefully.
Go to My Account → Responsible Gambling → Self-Exclusion. Read the terms, confirm that you understand, and enter your password. The exclusion takes effect within 24 hours. Any available balance will be processed via Pix within the standard timeframe. The minimum period is 6 months — early reversal is not possible.
Go to My Account → History to view all bets, deposits via Pix, boleto or card, and completed withdrawals. You can filter by date range and export the report. Reviewing your statement regularly is one of the simplest ways to stay on top of your finances when gambling.
Set session time reminders in My Account → Preferences → Session Alerts. You can set alerts every 30, 60, or 90 minutes of continuous play. When the alert comes up, it's an invitation to pause, breathe, and decide whether you want to keep going — nothing more than that.
If you would rather activate any tool with human guidance, open the live chat and say you want to set up a responsible gaming feature. Our team will walk you through the process step by step, without rushing and without judgment. You can also reach us by email at contato@1pr1.net.
When the 1pr1 was founded, one of the first decisions made was that responsible gaming would not be a footer section buried in the terms of use. It would be a product — with real tools that are easy to find and easy to use. Not because the law requires it, but because we believe the platform that looks after its players is the one that deserves to keep existing.
Brazil is experiencing a rapid expansion of the betting market. Football from the Brasileirão Série A, Libertadores, national team matches, crash games, slots, MMA and UFC — there's something to bet on in almost everything Brazilians follow. That's great for those who use it as entertainment. And it can become a serious problem for those who lose control. The 1pr1 wants to be part of the solution — not the problem.
Responsible gambling starts before your first deposit. Before putting R$50.00 into your account via Pix, it's worth asking yourself: how much am I willing to spend on this hobby per week? How much do I spend weekly on movies, going out with friends, or a streaming service? If gambling is taking a disproportionate share compared to the rest, that's the time to adjust — not to deposit more.
The 1pr1 provides deposit limit tools that let you set a precise cap: R$ 100.00 per week, R$ 300.00 per month — whatever makes sense for you. Once activated, the limit cannot be raised immediately. There is a 7-day cooling-off period. That may sound like red tape, but the logic is straightforward: anyone who wants to raise their limit in the heat of the moment, after a bad run, is probably trying to chase losses — and that rarely ends well.
Another point that 1pr1 takes seriously is the absolute prohibition on users under 18. Registration requires a CPF and identity verification specifically to prevent minors from creating accounts. Parents or guardians who discover that a minor is using the platform with their details should contact our support immediately — the account will be blocked without question.
For those who have already noticed that their relationship with gambling is getting out of hand, the 1pr1 does not judge or make the self-exclusion process difficult. The tool is accessible in the responsible gambling section of your account, and our support team can help you through the process via live chat. Your balance will be returned normally via Pix, and access will be blocked for a minimum of 6 months. No early reactivation requests will be accepted — that is part of our commitment to those who make this decision.
Beyond the tools available on the platform, the 1pr1 acknowledges that problem gambling is a mental health issue that deserves specialized care. The Centro de Atenção Psicossocial (CAPS) provides free treatment through the SUS in every city in Brazil. Psychologists experienced in compulsive behavior can help far more effectively than any platform tool. Recommending that path when needed is part of what 1pr1 treats as a genuine responsibility to its users.
Play at 1pr1 should be something you look forward to as leisure — like rooting for your team in the Libertadores, watching a UFC card with friends, or sitting down for a live Blackjack session on a Sunday afternoon. When it stops being that, the tools are there to help. And when the tools aren't enough, our team is too.
Information about the responsible gaming tools you have activated on 1pr1 is treated with complete confidentiality in accordance with the Lei Geral de Proteção de Dados (LGPD). See our Privacy Policy for more details.
Our team is available 24 hours a day via live chat to help with any control tool or simply to listen.
For specialized support on mental health and compulsive behavior in Brazil:
The principles behind every decision on how the platform handles this topic.
You're an adult who can make your own choices. 1pr1 respects that — and provides tools to help make those choices increasingly informed ones.
No hidden terms around limits or control tools. Everything is accessible, in plain English, with no need to raise a support ticket just to find it.
1pr1's responsible gambling tools genuinely work: limits cannot be bypassed, breaks have real time frames, and self-exclusion is binding for the minimum period.
When the issue goes beyond the platform, 1pr1 points users to mental health resources in Brazil — CAPS, CVV, and specialized professionals — because responsible gaming is about life, not just betting.
Common questions answered directly.
The platform that respects the Brazilian player: real responsible gaming tools, Pix in under 5 minutes, and human support 24 hours a day in Portuguese. Sign up and set your limits before your first bet.
⚠️ Prohibited for users under 18. Gamble responsibly. If gambling stops being entertainment, seek help.